Joining a shortly rising Neighbouring Rights workers in London, reporting to the Client Manager, the Client Assistant could be a key contact for consumers with regards to any factors or queries concerning their catalogue.
As your principal responsibility is to talk with artists and mangers, it’s advisable to be an actual people explicit particular person, any individual who thrives discover choices to classy factors, can suppose in your toes along with deal with expectations. This is an office-based, administrative place that moreover requires any individual extraordinarily analytical, detail-oriented and numerate.
To summarise, as a Client Assistant, you are setting your self as a lot as be a affiliate in our consumers’ enterprise by making points run simply along with educating them on Neighbouring Rights as a youthful, nevertheless viable provide of earnings for artists and labels.
If you are feeling identical to the fast-paced, dynamic environment of our shortly rising agency is for you – share your story! Apply as we converse and inform us why you are the following best addition to our worthwhile workers!
What does a client assistant at Kobalt do?
• Deal with incoming queries from consumers
• Maintain shopper related data in our inhouse system
• Maintain log of consumers’ tax kind standing and liaise with Client Managers to accumulate updated varieties as required
• Review accuracy and completeness of settlement related data i.e. guaranteeing now we now have all the documentation to complete the registration or claims course of
• Raise advance/charge requests in NetSuite and guaranteeing they’re paid out on time
• Maintain a radical understanding of society factors, qualification requirements, distribution insurance coverage insurance policies along with current commerce data to pre-empt situations and know learn how to maximise our consumers’ earnings streams
What experience and experience are we trying to find?
• Working with artists and managers is the day by day work, so being expert, nice, customer-focused with earlier experience in a client coping with place – ideally throughout the music commerce – is essential
• You’ll be an organized self-starter with the potential to deal with a diversified and generally intense workload along with depth situations whereas sustaining professionalism and poise
• Excellent verbal, written and interpersonal communication experience along with extreme diploma of written and spoken English
• Adaptability and luxurious working in a fast paced & evolving environment
• Sensitivity to confidential data and supplies
• Strong proficiency in all Microsoft Office functions
• Passion for music and good understanding of Neighbouring Rights
KNR prides itself on its bespoke, sturdy service to consumers, drawing on secondary data to examine reporting by amassing societies and negotiating the sophisticated distribution insurance coverage insurance policies and qualifying requirements as a method to maximise revenues to artists. KNR represents, amongst others, Calvin Harris, Ellie Goulding, Sam Smith, Bruno Mars, Passenger, Taio Cruz, Pitbull, Icona Pop, John Newman, Jess Glynne, Macklemore & Ryan Lewis and Red Hot Chili Peppers.
Applicants must be eligible to work throughout the United Kingdom. Verification checks could be carried out via the interview course of and a full DBS confirm on acceptance of present. Kobalt is an equal various employer encouraging vary throughout the workplace. All licensed candidates will get hold of consideration for employment with out regard to age, incapacity, gender reassignment, marriage and civil partnership, being pregnant and maternity, race, religion or notion, intercourse or sexual orientation, or another standing or attribute protected by regulation.
How to make use of
To apply for this place, full the form found proper right here.